IT Support & Maintenance in Gelioya
IT Support & Maintenance for homes, shops, and offices across Gelioya, Sri Lanka — designed, installed, and supported by a local team.
- Free site surveyනොමිලේ ස්ථාන පරීක්ෂාව
- Warranty availableවගකීම සහිතයි
Free · no obligation
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Shops and small businesses around Gelioya rely on us for practical IT support — a slow or virus-hit billing machine, a printer off the network, or backups that need to actually be running rather than assumed. We pair remote support with on-site visits from Kandy or nearby Gampola, so a small trading town isn't left waiting long for help, with Annual Maintenance Contracts for a predictable monthly cost and antivirus plus basic security management included as standard.
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Years in Kandy
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Systems installed
4.9★
110+ reviews
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Warranty
How it works
From enquiry to handover, in three steps
Needs assessment
We review your current setup — hardware, backups, pain points — on-site or remotely.
Support plan
A clear quote for a one-off fix or a monthly/annual maintenance contract, whichever fits.
Ongoing support
We resolve issues on-site or remotely and keep a record of every visit and fix.
Pricing
What changes the price
Every job is different, so we quote in writing after a free survey — not off a fixed price list. These are the main factors:
- 1One-off fix vs. an ongoing maintenance contract
- 2Number of devices and workstations covered
- 3On-site visits vs. remote support
- 4Backup and antivirus management scope
FAQ
IT Support & Maintenance in Gelioya — questions
Yes. Beyond the initial installation and warranty, we provide ongoing IT support and maintenance for CCTV, networks, and access control — either on a per-visit basis or through an Annual Maintenance Contract for scheduled upkeep and priority response.
Our AMCs include scheduled preventive visits, priority emergency support, firmware updates, camera cleaning, system health checks, and discounted replacement parts. Plans start from LKR 15,000 per year depending on system size.
In most cases, yes. We regularly take over the maintenance and support of existing CCTV, networking, and security systems originally fitted by other installers. A site survey lets us assess the current setup and confirm what we can support before you commit.
Customers with an active maintenance contract receive priority support, including 24/7 emergency assistance. For others, we schedule support visits during business hours — Monday to Friday 8:30 AM to 5:30 PM and Saturday 9:00 AM to 2:00 PM.
Both. Many issues — firmware updates, remote-viewing configuration, and system health checks — can be handled remotely, which is faster and often resolves the problem the same day. When hardware needs attention, we schedule an on-site visit.
IT Support & Maintenance in Other Areas
Book a free it support & maintenance survey in Gelioya
Professional it support & maintenance for homes and businesses in Gelioya, Sri Lanka — free site survey, written quote, no obligation.