IT Support & Maintenance in Kandy & the Central Province
Reliable IT support, system maintenance, and troubleshooting services to keep your technology running smoothly.
- Free site surveyනොමිලේ ස්ථාන පරීක්ෂාව
- Warranty availableවගකීම සහිතයි
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Keep your IT infrastructure running at peak performance with our comprehensive support and maintenance services. We offer both on-site and remote IT support for businesses in Kandy and surrounding areas. Our services include hardware troubleshooting, software installation, server maintenance, data backup solutions, antivirus management, and system upgrades. We provide flexible support plans — from one-time fixes to monthly retainer agreements tailored to your business needs.
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What's Included
- On-site and remote support
- Hardware troubleshooting & repair
- Server setup and maintenance
- Data backup & recovery
- Antivirus & security management
- Software installation & updates
- Annual maintenance contracts (AMC)
- Emergency response service
How it works
From enquiry to handover, in three steps
Needs assessment
We review your current setup — hardware, backups, pain points — on-site or remotely.
Support plan
A clear quote for a one-off fix or a monthly/annual maintenance contract, whichever fits.
Ongoing support
We resolve issues on-site or remotely and keep a record of every visit and fix.
Pricing
What changes the price
Every job is different, so we quote in writing after a free survey — not off a fixed price list. These are the main factors:
- 1One-off fix vs. an ongoing maintenance contract
- 2Number of devices and workstations covered
- 3On-site visits vs. remote support
- 4Backup and antivirus management scope
Recent work
See it in a real project
Gampola · IT Infrastructure
Wijesekera Medical Centre — Clinic IT Setup
“CentralTech set up our entire clinic network — PCs, printers, Wi-Fi, and CCTV. They understand healthcare requirements and delivered a secure, HIPAA-aware setup. Their annual maintenance contract gives us peace of mind.”
Dr. Kamal Wijesekera · Wijesekera Medical Centre
View projectFAQ
IT Support & Maintenance questions
Yes. Beyond the initial installation and warranty, we provide ongoing IT support and maintenance for CCTV, networks, and access control — either on a per-visit basis or through an Annual Maintenance Contract for scheduled upkeep and priority response.
Our AMCs include scheduled preventive visits, priority emergency support, firmware updates, camera cleaning, system health checks, and discounted replacement parts. Plans start from LKR 15,000 per year depending on system size.
In most cases, yes. We regularly take over the maintenance and support of existing CCTV, networking, and security systems originally fitted by other installers. A site survey lets us assess the current setup and confirm what we can support before you commit.
Customers with an active maintenance contract receive priority support, including 24/7 emergency assistance. For others, we schedule support visits during business hours — Monday to Friday 8:30 AM to 5:30 PM and Saturday 9:00 AM to 2:00 PM.
Both. Many issues — firmware updates, remote-viewing configuration, and system health checks — can be handled remotely, which is faster and often resolves the problem the same day. When hardware needs attention, we schedule an on-site visit.
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Years in Kandy
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Systems installed
4.9★
110+ reviews
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Warranty
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Book a free it support & maintenance survey in Kandy & the Central Province
Reliable IT support, system maintenance, and troubleshooting services to keep your technology running smoothly.