Agreement to Terms

By engaging CentralTech Solutions for any services or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services

CentralTech Solutions provides CCTV installation, networking, access control, IT support, smart home automation, and structured cabling services. The specific scope, deliverables, and pricing for each project are defined in individual quotations provided to the client.

Quotations and Pricing

All quotations are valid for 30 days from the date of issue unless otherwise stated.
Prices include equipment, labour, and standard installation materials unless otherwise specified.
Additional work outside the original scope will be quoted separately and requires client approval.

Payment Terms

A deposit of 50% is required before work commences on most projects.
The remaining balance is due upon completion of installation and client sign-off.
We accept cash, bank transfers, and cheques.
For corporate clients, credit terms may be arranged subject to approval.

Warranty

All installations carry a minimum 1-year warranty covering both equipment defects and workmanship.
Extended warranties of up to 3 years are available on selected products.
The warranty does not cover damage caused by power surges, lightning, water damage, physical abuse, or unauthorised modifications.
Warranty service is provided on-site within our standard service areas.

Client Responsibilities

The client agrees to:

Provide safe access to the installation site during agreed working hours.
Ensure adequate electrical power supply is available at the installation location.
Inform us of any building regulations, strata rules, or permit requirements that may affect the installation.
Make timely payments as per the agreed terms.

Limitation of Liability

CentralTech Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid by the client for the specific service in question.

Cancellation

Either party may cancel a project by providing written notice. If the client cancels after work has commenced, the client is responsible for payment for work already completed and materials already purchased.

Governing Law

These terms are governed by the laws of Sri Lanka. Any disputes shall be subject to the jurisdiction of the courts in Kandy.

Contact

For questions about these Terms of Service, please contact us at:

Email: info@centraltech.lk
Phone: +94 77 714 2433
Address: 90 Katugastota-Kurunegala-Puttalam Hwy, Katugastota, Sri Lanka